Shipping policy
We use UPS and USPS as means to ship our products. All products in our warehouse will be shipped within 2-4 days once the order has been placed and payment cleared. (Please see Important Note below about shipping times.)* We will supply tracking numbers to you via email if the shipping method is UPS.
*Important Note: We recently moved from printing our own books to using a printing company to produce them on demand. While we still maintain an inventory of books, sometimes we sell out of popular or older titles and have to order them from the printer. When this happens, it can add an additional two weeks for production before books are shipped. To reduce wait time on back orders, retailers and individuals can order books directly from our printer at www.lightningsourcecom.
Note: We will not guarantee delivery of shipments if U.S. Postal Service option is selected since tracking numbers are unavailable. Please allow 4-6 weeks for International USPS delivery.
UPS will not deliver to a PO Box. For these situations we reserve the right to ship via USPS.
All Wholesale Orders
Shipping times for wholesale orders will vary depending on production schedules and shipping methods requested. Please allow two weeks for back orders of books not in stock and an additional three to six weeks for delivery. International orders may take longer. Orders can be placed directly through our printer, Lightning Source (http://www.lightiningsource.com) which may result in shorter wait times.
Actual shipping times, once orders are filled, remain the same.
Domestic and International Shipping Rates
We offer you a large a choice of shipping methods and carriers to suit your preferences. All rates are are expressed in real-time shipping rates, acquired from the individual carriers. All rates are calculated based upon destination shipping address.
Customs, Duties and Taxes
Your order might be subject to import duties and taxes, which are levied after a shipment reaches your country. Additional charges for customs clearance, duties and taxes must be paid by the customer. We have no control over these charges and cannot predict what they might be. Customs policies vary widely from country to country and you should contact your local customs office for further information.
